We are seeking a Head of Operations for our web development team to lead and direct key projects across the agency to support our continued growth and develop our client offering. Due to our strategic expansion plans, we have broadened our reach and intend to continue our growth internationally this year. We are seeking a highly motivated, enthusiastic, experienced Head of Projects who is looking for the next step in their career. You will shape our remote working, multi location, project management methodology and lead our project and account managers to deliver the next quality client experience.
Being an experienced leader, you will provide coaching, guidance, direction and leadership to the project team, identifying issues, risks, and driving our project approach. You will embed new processes to maximise both efficiency and client satisfaction, whilst taking ownership of delivery and quality.
You will work with our Heads of team and understand the organisation’s strategy, operational, and financial aims, which will inform your focus for project management at Clicky.
The demand for Clicky websites has grown exponentially, and so we are looking to expand our team across development, creative and project management, and to invest more heavily in tools to improve efficiencies for remote working so that our team can be based anywhere in the UK.
Projects are wide and varied. All of our work starts with a Discovery project so you will be involved in overseeing research, analysis and planning, through to creative, development and launch, of our largest projects for our very exciting client portfolio.
You will manage a project manager and oversee the entire project lifecycle, ensuring we deliver an unrivalled output, meeting and exceeding the expectations and requirements of our clients, on time and to the allocated budget. You will act as the central communication for client escalations, and you will be the link between Directors, senior management and the team.