About the Role

As Growth Manager, you’ll play a critical role in driving sustainable business growth by converting strategic opportunities, strengthening our agency’s market presence, and supporting the development of our sales pipeline. You’ll own the end-to-end sales journey—from prospecting and pitching through to closing—and be the bridge between marketing, delivery, and leadership to help shape how we sell in high-impact digital work.

This is a hands-on role for a commercially minded, confident communicator who is ready to take ownership of both revenue targets and relationship-building.

Key Responsibilities

Business Development & Sales

• Own and manage the full sales cycle—from lead qualification through to signed contract

• Develop tailored proposals and presentations aligned with client goals and our capabilities

• Organise pitch meetings and build trusted relationships with prospects

• Maintain and grow a healthy, well-qualified sales pipeline

• Lead sourcing

• Managing inbound leads and qualifying

Revenue & Forecasting

• Deliver against quarterly and annual revenue targets

• Accurately forecast sales and report performance against targets

• Use CRM to maintain accurate opportunity records

Marketing, Insight & Strategy

• Conduct market and competitor analysis to inform targeting strategy

• Provide feedback from prospects to shape service development and positioning

• Work with marketing to align lead generation efforts with target sectors (supporting networking, events, content production and feedback loop from prospects etc)

Collaboration & Process

• Partner with Delivery, Strategy, and Creative teams to shape winning solutions

• Contribute to continuous improvement of sales processes and playbooks

• Support the onboarding of new clients with clear handovers to Delivery

Skills & Experience Required

Must-Have

• 4+ years in a digital agency, or professional services sales or growth role

• Proven track record of meeting or exceeding revenue targets

• Experience writing and presenting compelling proposals and decks

• Excellent verbal and written communication skills

• Strong commercial acumen and consultative selling approach

• Comfortable engaging with stakeholders at all levels

Nice to Have

• Experience selling digital services (e.g., web, performance, content, SEO)

• Understanding of agency project delivery models and margin management

• Familiarity with tools like HubSpot, Notion, Looker Studio, or similar

• Experience working with cross-functional delivery teams

KPIs & Success Measures

• New business revenue delivered quarterly

• Conversion rate from lead to signed opportunity

• Forecast accuracy (target: within ±10%)

• Pipeline value and health (coverage, quality, activity)