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discovery.

The better you understand your market, audience, company position and goals, the more effective your business activities will be.

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what is a discovery?

it's all about answering the big questions.

The Discovery stage is all about answering the big questions. Who are your customers? How is your website performing? What are your competitors doing? Where can you improve?

Ultimately it is about gaining actionable insights that influence a more intelligent and strategic approach, amplifying your digital performance and output.

Our experienced teams of digital strategists dedicate time to gain a real understanding of your business, your industry and your competitors using a vast range of powerful industry research tools. We’ll cover a wide spectrum of factors that can affect your performance, gathering all the necessary data and analysing it to unearth the best opportunities for success. There’s no single approach, as we tailor our service to your individual objectives, ensuring we’re focusing on the areas that really deliver a benefit to your business.

Once all our research and analysis is complete, we’ll present you with a comprehensive document that lays it all out in a clear, jargon-free way. We will sit with you and your team to explain our findings and share our recommendations for your next steps.

What you do next is up to you. Clicky has teams of expert specialists who can help you to turn your plan into a reality, all informed by the deep insights uncovered in the Discovery. Whether it’s a high-performing website build or an innovative new marketing approach, all the tools to make it happen are at your disposal.

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why should you consider a discovery?

success rarely happens by chance.

Success doesn’t happen by chance. The most effective strategies and approaches are based on a foundation of data, analysis and industry insights that give the business an edge over the competition.

We have achieved outstanding and transformational results for our clients who have invested in taking a data driven decision-making approach. Our solutions are based around the clear goals outlined for each client. We focus on your customers and defining key performance indicators, ensuring we measure the metrics that matter, be that in improving customer journey or service, increasing sales, enquiries or bookings, enhancing brand perception, innovating in the digital space or refining operational processes and approaches.

Undertaking a discovery phase will help you to understand your customers better, allowing you to build the experiences they crave. Tools like website analysis, heat-mapping, social affinity data and persona development will be employed to build in-depth pictures of your audience, identifying their behaviours, their wants and needs, and how to communicate with them effectively.

We’ll review your current digital activity and that of your competitors, finding what works, what’s wasting your budget and where there are opportunities to outperform your competition.

By adding all of this together with industry data and trends, you’ll have all the insights you need to plan the most effective strategy, increasing the opportunities for conversion and future-proofing your business.

In short, it’s the clear starting point for businesses that can’t afford to fail. Find out more from one of our digital consultants on 0800 222 9300.

What we look at:

Existing website

Analysis of User Experience, Search Optimisation, Design, Content Quality, Mobile Responsiveness, Site Speed, Analytics, Audit, Navigation, Conversion rate and more.

Marketing Strategy

Strategic analysis of Past activities, Results, Branding, USPs, AdWords audit, SEO audit, Content audit, Social media audit and much more.

Audience

Identify target audience, Customer demographics, Customer satisfaction, Brand perception, Customer journey, Customer behaviour, Social affinity, Customer acquisition and more.

Competitors

Digital strengths and weakness, Website functionality, Search optimisation, Online presence, Advocates/referrers, Audience comparison, Your market position, Brand perception and more.

Market

Key trends in the market, Opportunities and threats, Industry benchmarks and more

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Chester.

3 & 4 St Johns Court,
Vicars Lane,
Chester,
CH1 1QE

01244 605 617lines closed until Monday 9am

London.

16 Upper Woburn Place,
Kings Cross,
London,
WC1H 0BS

0203 092 3515lines closed until Monday 9am

Nottingham.

12 Bridlesmith Walk,
Nottingham,
NG1 2HA

New

Little Mistress choose Clicky.

We’re incredibly excited to announce that Clicky will be partnering with leading online boutique fashion brand, Little Mistress!

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