AI is rapidly changing the way people search for products and services online.
With the rise of AI-powered tools like Google’s Search Generative Experience (SGE) and conversational assistants such as ChatGPT and Bing Copilot, users are expecting more conversational, personalised, and instant responses to their queries. Instead of typing in short keywords, people are now asking complex, natural-language questions—and they’re receiving summarised answers that often reduce the need to click through to traditional websites.
This shift means search behaviour is evolving, and brands must adapt to new formats, emerging platforms, and a deeper understanding of how intent is expressed through AI-driven interfaces.
It's still about the core SEO principles
Despite these advancements, the core principles of SEO remain rooted in providing real value to users.
Helpful content, intuitive site architecture, fast load times, and clear messaging are still essential. AI may change how queries are phrased and how results are presented, but search engines continue to reward relevance, quality, and user-centric experiences. Now more than ever, it's crucial to focus on understanding user intent—what they need, how they express it, and how we can best serve them—regardless of the channel or technology they use to search.
Case Studies
TEAMWORK makes the dream work
The SEO for AI Team.
Theo Coulter
SEO Executive
Sascha Richards
SEO Specialist
Sam Gadsby
CCO
Rob Hughes
Senior Account Manager
Oli Yeates
Group CEO & Founder
Michael Scott
Head of Organic
Joe Marshall
Head of Web Strategy
James Doddrell
Senior Client Strategist
Emily Clay
Senior Account Manager
Emily Armiger-Welch
Account Manager